Innovation Hub

Innovation Hub

The Innovation Hub works to enhance user experience for the ECU community.

Established in 2023, the Innovation Hub works to identify inconveniences that affect user experiences. Our goal is to work as a team to increase user satisfaction by identifying and eliminating unnecessary disruptions.


Our projects include:

  1. Student experience journey mapping
  2. Improvements to TeamDynamix ticketing platform
  3. Redesign of the MyEC records platform
  4. Campus-wide migration to M365
  5. Migration to the Slate CRM
  6. Student portal wireframe research
  7. Tech Corner internal newsletter

Current Members

Undergraduate Student Members

Clara Monteiro Goncalves
My Quyen Ong

Graduate Student Members

Lilian Zhaotong Chen

Alumni Members

Jenny Choi
Melissa Chung
Kashish Hukku Jani
Nelly Mafi