Library Services + COVID-19
General Library Help
ECU Staff and Librarians will be available to help with your inquiries by email Monday–Friday, 9am–5pm.
Phone messages will be checked daily.
General inquiries: firstname.lastname@example.org
Research Help Options
AskAway Research Help Live Chat
Over the summer months Emily Carr Library staff are available for online chat Monday - Friday 12 - 5pm. If we miss your chat request, or you are using AskAway outside of those times, you will get help from another BC post-secondary library team member.
|Summer Term||May 17 - August 13, 2021|
|Monday - Thursday||9am - 9pm|
|9am - 5pm|
|Saturday||11am - 5pm|
|Sunday||10am - 9pm|
Service is closed on Mon, May 24, 2021, Thu, Jul 01, 2021, and Mon, Aug 02, 2021.
Writing Centre Appointments
All Writing Centre appointments have moved online.
The Writing Centre website is a valuable source of information about citing your sources, types of writing, editing and revising, and professional practice.
ECU students, staff and faculty are able to pick up holds from the library through contactless pick-up. Any items you would like to borrow must be put on hold through our library catalogue. When they are ready for you to pick up you will receive an email and you can come to the main doors during pick-up hours.
Pick-up hours are as follows:
Monday + Thursday: 10am - 2pm
Wednesday: 12:30 - 4:30pm
You will need to follow university COVID-19 safety protocols while on campus.
All items taken out from the library are checked out for the entire semester. If another person requests an item you have out, you will be notified by email and if it is safe/possible for you to return it, that would be appreciated. Overdue fines will not be charged.
For staff, faculty and registered students who are unable to come to campus we may be able to mail items to you. Please email email@example.com with your requests.
As of March 1st, 2021, browsing appointments will be available for current faculty, staff, graduate and undergraduate students. These appointments are 45 minutes in length and are available:
Monday 10am - 2pm
Wednesday 12:30 - 4:30pm
Thursday 10am - 2pm
Book through the Writing Centre + Learning Commons booking system.
Library Materials Checked Out
Students, staff and faculty can return library materials during campus open hours through the book return in the hallway outside the library.
You will not be charged fines for items currently marked as overdue or lost.
Replacement fees for any items marked as lost will be waived once the materials are returned.
We will still be fulfilling Interlibrary Loan requests. This service depends on other institutions having staff available to supply the resources, so it may take longer than usual.
Printing + Scanning
KIC scanning and printing is available on a first come first serve basis in the library during open hours. At this time we can only accommodate one person at a time. Appointments can also be booked through firstname.lastname@example.org
For general IT service help, such as assistance with Adobe Creative Cloud, installing printer drivers to your laptop, and computer lab locations, please visit the ITS page.