Library Services + COVID-19





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The Emily Carr Library has moved to online only services. See our Services + COVID-19 page for remote library resources and services.

Library Services + COVID-19

General Library Help

ECU Staff and Librarians will be available to help with your inquiries by email Monday–Friday, 9am–5pm.

Phone messages will be checked daily.

General inquiries:

Research Help

AskAway Research Help Live Chat

On weekdays from 1pm - 5pm, you will find an ECU Library staff member on AskAway.
AskAway is closed on August 3rd, 2020.

July 6 - August 14, 2020
Monday - Thursday9am - 9pm
Friday9am - 5pm
Saturday11am - 5pm
Sunday10am - 9pm
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Writing Centre Appointments

All Writing Centre appointments are moving online until the end of the term.

The Writing Centre website is a valuable source of information about citing your sources, types of writing, editing and revising, and professional practice.

Library Materials

Library Materials Checked Out

We are asking borrowers to keep checked out materials until the campus reopens. We will notify the community when it is safe to return items to the Library.

You will not be charged fines for items currently marked as overdue or lost.

Replacement fees for any items marked as lost will be waived once the materials are returned.

Interlibrary Loan

We will still be fulfilling Interlibrary Loan requests for electronic articles, but this service depends on other institutions having staff available to supply the resources.

Interlibrary Loans for books will be suspended until further notice.

Frequently Asked Questions

I have books checked out, how can I return them?
Will I be fined for late library materials?
My library account login isn’t working and I want to renew my books
My electronic access/ECU email login isn’t working
Will the library still be fulfilling InterLibrary Loan requests for materials from other libraries?
How do I contact someone to answer my research questions?
Is it possible to access the ECU Archives or find archival records online?
There is a book/DVD/game in the library that I want access to. Can you mail it to me?
I'm a CS student, what library services are available to me?
I'm alumni, what library services are available to me?
I'm a Community Borrower, what library services are available to me?

Frequently Asked Questions for Faculty

I want my class to watch a film. What options do I have?
How can I find library materials for my class?
Is it possible to get online library research instruction for my class?
How do I place materials on reserve for my online course?
I need a chapter from a library book for my class. Can I come in and scan it?