Library Services + COVID-19
General Library Help
ECU Staff and Librarians will be available to help with your inquiries by email Monday–Friday, 9am–5pm.
Phone messages will be checked daily.
General inquiries: firstname.lastname@example.org
Research Help Options
- Research Help Zoom drop-in: Tuesday & Thursday 11:30am - 12:30pm starting January 12
- Book an online research help appointment with our research help team by email. Further instructions can be found on the Research Help page
- Use AskAway Research Help Live Chat
- Research guide for Online/Off-Campus Resources
- Contact a librarian by email for in-depth research consultation
AskAway Research Help Live Chat
Emily Carr Library staff are available for online chat Monday - Friday 10:30am - 5pm. If we miss your chat request, or you are using AskAway outside of those times, you will get help from another BC post-secondary library team member.
|January 18 - April 16, 2021|
|Monday to Thursday||9am - 9pm|
9am - 5pm
|Saturday||11am - 5pm|
|Sunday||10am - 9pm|
|Spring extension||April 19 - May 14, 2021|
|Monday - Friday||9am - 5pm|
Writing Centre Appointments
All Writing Centre appointments have moved online.
The Writing Centre website is a valuable source of information about citing your sources, types of writing, editing and revising, and professional practice.
ECU students, staff and faculty are able to pick up holds from the library through contactless pick-up. Any items you would like to borrow must be put on hold through our library catalogue. When they are ready for you to pick up you will receive an email and you can come to the main doors during pick-up hours.
Pick-up hours are as follows:
Monday + Thursday: 10am - 2pm
Wednesday: 12:30 - 4:30pm
You will need to follow university COVID-19 safety protocols while on campus.
All items taken out from the library are checked out for the entire semester. If another person requests an item you have out, you will be notified by email and if it is safe/possible for you to return it, that would be appreciated. Overdue fines will not be charged.
As of March 1st, 2021, browsing appointments will be available for current faculty, staff, graduate and undergraduate students. These appointments are 45 minutes in length and are available:
Monday 10am - 2pm
Wednesday 12:30 - 4:30pm
Thursday 10am - 2pm
Book through the Writing Centre + Learning Commons booking system.
Library Materials Checked Out
Students, staff and faculty can return library materials during campus open hours through the book return in the hallway outside the library. For your safety, all returned items are held for 72 hours before they can be borrowed again.
You will not be charged fines for items currently marked as overdue or lost.
Replacement fees for any items marked as lost will be waived once the materials are returned.
We will still be fulfilling Interlibrary Loan requests for electronic articles, but this service depends on other institutions having staff available to supply the resources.