Research Help



Today9am – 5pm

Tomorrow9am – 5pm

BC Libraries Cooperative: Notification of Privacy Breach - On April 25, 2024, the BC Libraries Cooperative notified Emily Carr University (ECU) that the organization had experienced a cybersecurity attack, resulting in a privacy breach. The attack impacted the Cooperative’s Integrated Library System (ILS), which provides the ECU Library with various services such as support for managing, cataloguing, and circulating library materials.

More information

Visit the library, or contact a librarian to discuss your research.

Research Help Desk

Located on level 2, by the elevator, or ask at the Service Desk.

September - April: Monday - Friday: 11:30am - 1:30pm and 3 - 5pm.
May - August: Available upon request. Ask at the Library Service Desk.

AskAway Research Help Live Chat

Emily Carr Library staff are generally available for online chat Monday - Friday 12 - 4pm. If we miss your chat request, or you are using AskAway outside of those times, you will get help from another BC post-secondary library team member.

Summer Term
Monday - Thursday9am - 9pm
9am - 5pm
11am - 5pm
10am - 9pm

Service is closed on holidays.

AskAway will be open from Monday, May 13th - August 9th.

Live chat research help

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Book an Online or In-Person Research Help Appointment

You can book an appointment with a member of our research help team. These meetings can take place over Zoom, or in-person. Through screen sharing and discussion, a research help team member can help you with all aspects of your research.

Book your appointment by email, or contact your liaison librarian directly (see below).

Librarian + Archivist Contact Information

Ana Diab
Collections, Reference + Instruction Librarian
Liaison for the Audain Faculty of Art and MFA program

Michelle Ng (they/them)
Electronic Resources + Discovery Librarian
Liaison to Design + Dynamic Media

Hillary Webb
Systems + Technical Services Librarian
Liaison for the Faculty of Culture + Community and Continuing Studies

Kristy Waller

Research Help Menu

Library Research Help is a collaborative service where students can get support and guidance with library research. You can visit the research help desk or book a consultation meeting with any member of our research help team. Meetings can take place over Zoom, or in-person, and cover all phases and aspects of the research process, including concept mapping, searching, selecting, accessing, and evaluating resources. See below for more details on how we may approach your session.

Concept mapping
Developing a search strategy
Searching Databases and Selecting Resources
Accessing resources
Evaluating resources
Organizing and annotating your resources