Kaltura Migration

We are migrating our Kaltura database to the cloud this summer.

Update: the migration has been completed!

Kaltura is the media-hosting service that allows us to upload and store videos for sharing via My Media in Moodle or directly with the ECU community via stream.ecuad.ca. Our current Kaltura server is no longer supported, so, along with other BC post-secondary institutions, we will be migrating our Kaltura database to the cloud.

During this process there will be disruptions to our Kaltura service.

How will this affect me?

Between July 11 and July 18 we recommend you do not upload new media to My Media in Moodle or Kaltura MediaSpace (stream.ecuad.ca).

Your My Media content will persist and and you will be able to access media uploaded prior to July 11 from your My Media folder throughout the migration process.
Expect playback issues the week of July 18. Our server switchover date is July 18 and we are working with a company to help us relink media in Moodle. However, the work will take time and we expect having to manually re-link Kaltura media in courses running in July and August. If you are experiencing playback issues, please contact tlc@ecuad.ca or see our support section below for updated guides.

URLs and embed codes generated from Kaltura MediaSpace (stream.ecuad.ca) will work until the end of September. If you link to any media on stream.ecuad.ca on other sites (for example in a WordPress blog), you will need to update your embed codes manually. We recommend you do this as soon as we have migrated to the new server.

When will the migration be finished?

The migration was completed September 1st.

Who do I contact for help during the migration process?

IT and the Teaching and Learning Centre will be standing by throughout the process to help find solutions and assist instructors and staff.

Email TLC: tlc@ecuad.ca Email IT: ithelp@ecaud.ca

Manually Re-linking Kaltura Media in Moodle

After we switch to our new Kaltura servers on July 18, Kaltura media embedded in Moodle will have to be re-linked.

There are two methods to re-link media depending on how the original media was posted:

If the original media was posted using the Kaltura Video Resource tool, you can use the Replace media button in its Edit settings.
If the media was embedded in a text field (label, page, forum post, book, description), using the Kaltura button in the text editor, you will have to delete the embed code and re-apply it.

Read our quick sheet or see instructions in the video below: