Book Technical Support for your Event

Welcome to CTS Technical Support Requests!

Please use this form to discover what kind of technical support you require, and then find information on how to book it.

Your event will be on-campus only.

Please fill in our Technical Support Request Form. Find it here.

Your event will be a hybrid of on-campus + online.

Please fill in our Technical Support Request Form. Find it here.

Your event will be online only.

To help us facilitate, please choose whether you'd like a Zoom Webinar or a Zoom Meeting.

What's the difference? Read on....

Zoom Webinars

  • require support from CTS
  • are ideal for large audiences or for events that are open to the public
  • are useful for class lectures with guest speakers
  • can admit up to 500 attendees
  • can have a Q&A feature, as well as a Chat feature for audience interaction
  • do not have Breakout rooms
  • show only panelists and hosts on screen; all other attendees are hidden and muted and can only listen and use the Chat feature

Zoom Meetings

  • do not require support from CTS, but it is available
  • are ideal for hosting interactive sessions where you'll want audience participation, or will want to break your attendees into smaller groups
  • are ideal for workshops
  • can have Breakout rooms
  • do not have a Q&A feature
  • are good for departmental meetings, speaker series or artist talks

Here's a more detailed description of each one.

You've selected Zoom Webinar.

Click here to continue booking.

You've selected Zoom Meeting.

We have two kinds of Zoom Meetings. What's the difference? Read on...

Zoom Meeting - as an Event

  • CTS support is available but not required
  • ideal for hosting interactive sessions where you'll want lots of audience participation, or will want to break your attendees into smaller groups
  • idea for workshops that need support
  • can have breakout rooms
  • has a Q&A feature
  • are good for departmental meetings

Zoom Meeting - as a Meeting

  • no CTS support
  • no Zoom account requests
  • good for simple one-to-one meetings
  • good for department or private meetings
  • good for a class with no support

You've selected Zoom Meeting as Event.

Click here to continue booking.

You've selected Zoom Meeting as Meeting.

For access to a Zoom user account or any other questions regarding a zoom meeting please contact: ithelp@ecuad.ca.