Service Alerts

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Alerts are posted here to inform the ECU community about important, timely risks or disruptions to the university’s physical and digital operations. If you notice a risk or disruption, use the Report a Problem button to tell us.

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Active Alerts (2)

Active | Updated May 17, 2024, 1:03pm

Check your email for an important notice

Originally Posted on May 17, 2024, 12:18pm

Please check your personal and university ECU email regarding an important notice from IT Services. The notice applies to the entire ECU community, including all new and current students.

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IT Services
Active | Updated May 16, 2024, 5:17pm

Blog sites under maintenance until May 21st

Originally Posted on May 16, 2024, 5:15pm

Please note that we are performing routine maintenance on university blog sites over the long weekend. Service will be intermittent until we complete the work on Tuesday, May 21st.

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IT Services

Resolved Alerts (2)

Resolved | Updated May 17, 2024, 4:32pm

Ongoing Nightly Service Maintenance

Originally Posted on November 21, 2023, 4:26pm

IT Services continues planned infrastructure maintenance into January to ensure the continued reliability and performance of our systems.

During this time you may experience intermittent service on university applications after hours. In the unlikely event that an application remains inaccessible for more than 20 minutes outside of this window, report the issue to us immediately.

We appreciate your understanding and cooperation as we continue to enhance our core infrastructure.

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IT Services
Resolved | Updated May 14, 2024, 9:08pm

Colleague UI Down

Originally Posted on May 14, 2024, 1:00pm

This has been resolved.

Educloud issues again affecting network connectivity. Services restored
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There are performance issues happening preventing users from access Colleague at the moment. We have contacted the vendor regarding this.

Colleague itself is running properly (Self-Service and MyEC are working etc) – just Colleague UI and login is affected.

Please follow this IT alert for the update. Please submit any IT requests via this link.

We apologize for any inconvenience.

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