Service Alerts
Alerts are posted here to inform the ECU community about important, timely risks or disruptions to the university’s physical and digital operations. If you notice a risk or disruption, use the Report a Problem button to tell us.
Active Alerts (2)
Toon Boom Software Licensing Outage
Originally Posted on September 11, 2024, 12:42pm
We are experiencing an unexpected outage of Toon Boom Harmony and Storyboard Pro software licensing in our campus labs.
IT Services is investigating and will provide updates on this page as we work to restore service.
Contact
Department Share Outage, Saturday Sept 14th from 7 AM - 11 AM
Originally Posted on September 10, 2024, 4:35pm
Due to scheduled maintenance all department file shares will be unavailable from Saturday Sept 14th from 7 AM until 11 AM. Please visit this page for service updates.
Contact
Resolved Alerts (3)
iReport Incident reporting service is down for maintenance
Originally Posted on September 04, 2024, 5:53pm
Please be aware that the iReport incident reporting website is down for maintenance (https://ireport.ecuad.ca). We are working to resolve the issue. Thank you for your patience.
Mailing List System Upgrade/Maintenance
Originally Posted on September 07, 2024, 12:00am
Please be advised that M365 mailing-list services are temporarily unavailable due to required maintenance. We expect the service to be restored shortly. Thank you for your understanding and patience .
Software Licensing Outage, August 21st - 30th
Originally Posted on August 21, 2024, 1:28pm
Due to scheduled maintenance, there will be intermittent outages while accessing software in our computer labs between August 21st, 12pm and August 24th 12pm. Impacted software titles during this time include Harmony, RhinoCam, TVPaint, Arnold, Houdini, Rhinoceros, Foundry, and Keyshot.
Update: Licensing has been fully restored.