Service Alerts

Alerts are posted here to inform the ECU community about important, timely risks or disruptions to the university’s physical and digital operations. If you notice a risk or disruption, use the Report a Problem button to tell us.

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Active Alerts (1)

Active | Updated October 21, 2024, 3:29pm

Grad Show Microsite Outage

Originally Posted on

IT Services is currently investigating an issue impacting the grad show microsites. Please visit this page for updates as we learn more.

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Resolved Alerts (2)

Resolved | Updated October 18, 2024, 3:53pm

Scheduled Network Maintenance Oct 15th – Oct 17th

Originally Posted on

Update: We have completed this phase of upgrades.

Please be advised that planned network maintenance will proceed according to the following schedule:

  • Tuesday, October 15th: 2nd floor starting from section A, moving eastward and finishing at section D
  • Wednesday, October 16th: 3rd floor starting from section A, moving eastward and finishing at section D
  • Thursday, October 17th: 4th floor starting from section A, moving eastward and finishing at section D

During these times, wired internet connection will intermittently become unavailable. As an alternative, please connect to our Wi-Fi network. Please check back here for additional updates as the work proceeds.

A detailed map of the ECU Great Northern Way campus floors and sections is available to download here.

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Resolved | Updated October 10, 2024, 12:55pm

OneCard Update and Syncing Issue

Originally Posted on

Please be advised that the JCI (building management entity) network related to OneCard is currently non-functional. As a result, the card access system is operating in standalone mode. This means that access for individuals cannot be updated or modified until the issue is resolved. However the existing cards are functional.

If you have any concerns or issues with accessing doors or spaces, please contact Facilities or security guards.

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