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Faculty/Staff Support Sessions for Zoom, AV Systems + Airmedia Starting in January

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ITS
By Guest Entry

Posted on December 15, 2021 | Updated December 15, 2021, 1:33pm

Filed in Faculty, Staff

The Collaborative Technologies Support (CTS) team is pleased to offer drop-in support sessions for faculty and staff to assist with using campus AV systems, Airmedia systems and Zoom.

The Collaborative Technologies Support (CTS) team is pleased to offer drop-in support sessions for faculty and staff starting Jan. 4, 2022.

The drop-in support sessions are to assist faculty and staff with:

  • how to use the audio-visual (AV) systems in rooms with Zoom
  • how to use AirMedia (wireless presentation) in classrooms, studio, and meeting rooms
  • how to use Zoom

Drop-in support sessions run from Jan. 4 to Jan. 30, from 8:30am to 4:00pm. Come to the ITS Help Desk, room B1116. A CTS staff member will be stationed outside the ITS Help Desk ready to support you. No appointment is necessary.

If you need an orientation on the AV system in a specific room, such as the Reliance Theatre or Rennie Hall, you can book an appointment with a CTS technician by emailing ithelp@ecuad.ca.

If you need immediate support in a room, call CTS Support at (604) 630-4559, and a CTS technician will answer the phone. You can also pick up any of the phones in the hallways and dial the CTS hotkey.