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Need Help with the ecuad.ca Website?

This post is 6 months old and may be out of date. View the latest from Communications + Marketing →

Communications + Marketing
By Selina Rajani

Posted on November 16, 2023 | Updated November 16, 2023, 8:21am

Filed in Staff

Introducing a streamlined new workflow for ecuad.ca help requests!

Good news! ITS has launched a streamlined new workflow to assist you when you need a hand working with Craft, the system that the ecuad.ca website is built on.

Next time you have issues updating pages, or need to set up access for someone in your department, or need guidance creating content, you can submit a request through the ITS Service Desk. Your request will then be handled by the appropriate team, be it technical assistance from ITS or content strategy advice from Communications + Marketing.

This means you’ll have a whole team ready to support you!

Visit www.ecuad.ca/crafthelp to submit a help request to the ITS Service Desk. On that page, you'll also find many self-serve help resources.