Media Resources Department

Summer Term 1 2023 (May 9 - June 24)

Media Resources is closed on statutory holidays and days when campus is closed.

See Academic Calendar for scheduled campus closures.
Hours are subject to change without prior notice.
Changes to hours may be posted outside Media Resources or on the ECU Notice Board.

Location
Media Resources Department
Room D1310 (near southeast entrance on the first floor)
Phone: (604) 844-3829
Email: mediaresources@ecuad.ca

Need immediate On-Campus/In-Classroom AV support?

The Media Resources Equipment Rental Agreement, also known as the Borrowers' Policy Agreement, outlines borrower responsibilities, guidelines and user information for borrowing equipment from Media Resources.

It is mandatory to complete the Policy Agreement prior to borrowing equipment. By completing the Media Resources Borrowers' Policy Agreement, the Borrower understands and agrees to the terms and conditions set by the policy agreement.

If you haven't already, here is the link to the Policy Agreement.

Access
• The Borrower must be a current ECU student enrolled in a regular credit course, faculty or staff.
• Students must be currently enrolled in a class to borrow equipment.
  
• The Borrower is required to have completed the current Policy Agreement prior to booking.
• A valid ECU ID card must be presented each time equipment is signed out from Media Resources.
• Using someone else's ID card or picking up on behalf of someone else is prohibited.
  
• Access to restricted equipment will vary depending on a student’s program, level, and completed workshops/tests.
• Equipment may be borrowed for in-classroom use, course projects, and program requirements.
• Equipment may be borrowed for faculty and staff research projects.
• Equipment may not be borrowed for personal or commercial use.
• Equipment loans are subject to equipment availability.
• Equipment may be reserved in advance.
  

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Reservations
• At least two (2) days advance notice is required when making an equipment reservation. Minimum of one (1) week advance notice is required for exhibitions and extended loans. Requests received outside office hours will be processed on the next work day.
• Equipment reservations can be made by email (mediaresources@ecuad.ca) or by using the Online Request Form from Media Resources' website, and are handled on a first-come-first-served basis. Please be advised that your booking is not guaranteed until you receive a confirmation email from Media Resources.
• When you receive the confirmation email, check if details are correct and email us for any corrections. If you didn’t receive a confirmation, it means your request was not processed and you may need to contact Media Resources.
• Reservation policies for reserving FMSA equipment may differ. For FMSA related bookings please email FMSA Techs at fmsatech@ecuad.ca or visit their website at fmsasupport.ecuad.ca.
• Missing your pick-up appointment may lead to booking cancellation and the equipment may be reassigned to other borrowers. The grace period is ten (10) minutes only.
• The Borrower should contact Media Resources if they are not going to make the appointment prior their pick-up time.

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Borrowed Equipment
• The Borrower is solely responsible for the equipment. Transfer of equipment to another user is not allowed.
  
• The Borrower must be present at pick up.
• The Borrower must return equipment on or before it is due.
• When picking-up an equipment booking, the borrower is responsible for checking that all parts and equipment are in good working condition and that there are no missing pieces before leaving Media Resources.
• ECU is not responsible for any re-shoots or other costs incurred due to faulty equipment.
• The Borrower must report broken or faulty equipment by notifying Media Resources staff or by leaving a clear and legible note with returned equipment. Please include your full name (first and last name), ECU number and description of the equipment problem. Do not attempt to fix the equipment yourself.
• The Borrower is responsible for knowing how to set-up and operate equipment.
• Media Resources staff are available to go over basic operation and troubleshooting of equipment only. For in-depth use, please contact your department tech.
• The Borrower is responsible in making sure that all equipment is returned in good working condition, with all the cables coiled properly, components are packed properly in the right cases, and everything clean and dry.
• The Borrower is responsible for deleting content of storage devices (SD cards, laptops, flash drives, etc.) before returning the equipment to Media Resources.
• In the event of theft, loss, or damage, the Borrower may be responsible for the cost of replacement or repair.

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Loan Periods
• Regular Loans. Most production equipment are two (2) days in duration. For example, a booking beginning on a Monday is due back on Wednesday.
• Day Loans. Certain equipment like laptops, adapters, computer accessories as well as classroom presentation equipment are for day-loan use only, and are due back before the campus closes for the night.
• Weekend Loans. If the return day of a regular-loan falls on a weekend or a holiday, then the return day automatically moves to the next work day. For example, an equipment signed out on Thursday or Friday will be due back the following Monday.
• Extended Loans. Extended loan periods may be requested and subject for approval. Please send in your request far in advance.
• Renewals. Loans can be renewed in person, or by phone if the equipment is available, but are not guaranteed. If unavailable, Borrower must return equipment on or before it's due.
  
• Unless stated differently on the confirmation email, return equipment no later than 12 noon of the day the equipment is due. For example, a booking ending on a Wednesday is due back Wednesday by 12:00pm. Equipment returned beyond scheduled return time is considered late.
• It is the Borrower’s responsibility to know the return time of their signed-out equipment. If you are unsure when something is due back, please check confirmation email or ask a technician at Media Resources.

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After-Hours Returns
• Equipment may be returned to Media Resources beyond office hours by calling campus security at 604-844-3838 from your phone or on speed dial using any of the black phones in the hallways. Security will meet the Borrower outside Media Resources Department to open the side door and let you return the equipment. It is the Borrower’s responsibility to contact security at least 30 minutes before the building closes to allow time to return the equipment.
• Never leave equipment unattended or give to someone other than Media Resources staff.
• Do not leave equipment outside Media Resources.
• Do not return equipment by sliding it under the door or gate.

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Equipment Loan Suspensions and Fines
• Late fines are $10.00 per item per day for senior production equipment, $5.00 per item per day for all other equipment, and an additional $10.00 per affected reservation due to late equipment. Fines for lost, damaged, abused, or unattended equipment will vary.
• Media Resources Department may withhold borrowing privileges at anytime if the Borrower has: overdue equipment out; outstanding fines; at least three overdue equipment returns in an academic year; has not completed the policy agreement; is not authorized by their program for a particular piece of equipment; or displays significant disregard for Media Resources’ policies or unacceptable behaviour toward staff.
• The Borrower may be fined for late, lost, incomplete, damaged, improperly packed, dirty, or abused equipment.
• Equipment with missing parts will stay signed out to the Borrower until all parts are returned or replaced. Late fines may apply.
• The Borrower may be fined for equipment that is found unattended or not properly secured in exhibition spaces.
• The Borrower is responsible for placing equipment in the designated “Return Area” when returning equipment after hours.
• The Borrower may be fined for returning equipment improperly, such as sliding it under the Media Resources door or gate.
• Students, faculty, and staff who book Media Resources equipment under their name are responsible for any damage fees, replacement costs, or late fees of equipment, even if the damaged, lost, or late equipment occurred while in the possession of a third party.
• Notices regarding late equipment will be sent to your ECU email. You will be notified about your fine the next time you attempt to make a booking.
• Contact Media Resources at 604-844-3829 if you cannot return your equipment due to illness or accident.
• Unpaid fines may prevent a student from borrowing equipment, registering in a subsequent semester or receiving their transcript.
• The Borrower is responsible for providing the Media Resources department with the receipt and stamped invoice after paying a fine at the Finance Department.

Go to the Borrowers' Policy Agreement here.

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The health and safety of the ECU community is important to us. If you think you are sick or feeling unwell, stay home and do not come to campus. Contact us, and we will do our best to work with you to reschedule your bookings.

Basic requirements
• Must be a current ECU student enrolled in a regular credit course, faculty or staff.
• Have completed the current Policy Agreement.
• Must be physically present with a valid ECU ID card at each pick-up.

Booking equipment?
• Send in your requests using your ECU email with the following information:
  • your registered full name
  • ECU number
  • date and time for pick-up
  • list of equipment you need
• Send your requests to mediaresources@ecuad.ca.
• You can also submit your request for equipment using our Online Equipment Request Form below.
  
• A minimum of two (2) days advance notice is required for online and email reservations. At least one (1) week for exhibitions and extended loans.
  
• Requests received outside office hours will be processed on the next work day.
• Please be advised that your booking is not guaranteed until you receive a confirmation email from Media Resources.
• When you receive the confirmation email, check that the details are correct and email us for any corrections. If you didn’t receive a confirmation, it means your request has not gone through.
• Your chosen pick-up date and time will be your pick-up appointment.
• Walk-ins allowed but are subject to availability.
  
• Renewals may be possible but are limited.
• If you have not already, you will need to complete the current Policy Agreement before you pick-up your reservation.
• For FMSA related bookings please email FMSA Techs at fmsatech@ecuad.ca or visit their website at fmsasupport.ecuad.ca.

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Picking-up Equipment?
• Pick-up is at Media Resources Department room D1310 (front gate).
• If you have a pick-up appointment, arrive on the specified time. The grace period is 10 minutes. If you're not going to make it, notify us before your pick-up is due. Otherwise, your booking may get cancelled.
• Walk-ins are allowed but are subject to availability.
• If gate is closed and you have an appointment, you may call (604) 844-3829 or 3829 if using any of the black campus phones.

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Returning equipment?
• Return is at Media Resources Department room D1310 (front gate).
• Unless stated differently on the confirmation email, equipment must be returned no later than 12 noon of the day the equipment is due. Equipment returned beyond scheduled return time is considered late. If you're not going to make it, notify us before your equipment is due.
• For After Hours Return or for when the gate is closed, call security at (604) 844-3838 or by speed dial using any of the black phones in the hallway. Security will meet you at the side door to let you in. Place equipment on the white return table.
• Never leave equipment unattended or give to someone other than Media Resources staff.
• Never slide equipment under the gate or door.

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A large portion of our inventory is All-Access Equipment that is available for any current ECU student enrolled in a regular credit course, faculty and staff.
All-Access Equipment list here.

Access to Restricted-Access Equipment will vary depending on your program enrolment, year of study or completed workshops.
Restricted-Access Equipment list here.

Please note that Media Resources does not provide equipment such as laptops, lights, headphones and extension cords for exhibitions.

Lists are under constant revision.

Arca-Swiss F-Classic 4x5 Film Camera [Manual - Tutorial]
Arriflex 16SR Motion Picture Camera [Manual - Tutorial]
Atomos Shogun Inferno 4K Monitor/Recorder [Manual - Tutorial]
BeachTek DXA-2T [Manual - Tutorial]
Blackmagic Cinema Camera 2.5K [Manual - Tutorial]
Blackmagic Cinema Camera 4K [Manual - Tutorial]
Blackmagic Pocket Cinema Camera [Manual - Tutorial]
Bolex H16 Film Camera [Manual - Tutorial]
Canon EOS 5D Mark II DSLR Camera [Manual - Tutorial]
Canon EOS 5D Mark III DSLR Camera [Manual - Tutorial]
Canon EOS 70D DSLR Camera [Manual - Tutorial]
Canon EOS 80D DSLR Camera [Manual - Tutorial]
Canon EOS 90D DSLR Camera [Manual - Tutorial]
Canon Powershot G12 Digital Camera [Manual - Tutorial]
Canon Powershot G15 Digital Camera [Manual - Tutorial]
Canon Powershot G5X Digital Camera [Manual - Tutorial]
Canon RS60 Remote [Manual - Tutorial]
Canon Vixia HF G50 Camcorder [Manual - Tutorial]
Contax 645 Camera [Manual - Tutorial]
Focusrite Scarlett 2i4 USB 2.0 Audio Interface [Manual - Tutorial]
Hasselblad 500C/M Camera [Manual - Tutorial]
Hasselblad 500CWD Camera [Manual - Tutorial]
Mamiya RB67 Film Camera [Manual - Tutorial]
Minolta Flash Meter III [Manual - Tutorial]
Micca Speck G2 Media Player [Manual - Turotial]
Linhof 4x5 Technikardan 45s Camera [Manual - Tutorial]
Nikon F3 Camera [Manual - Tutorial]
Pentax K1000 35mm SLR Camera [Manual - Tutorial]
RED Raven Digital Cinema Camera [Manual - Tutorial]
RED Scarlet-W Digital Cinema Camera [Manual - Tutorial]
Roland R-26 6-Channel Portable Recorder [Manual - Tutorial]
Sony PMW-EX1R [Manual - Tutorial]
Sony PXW-FS7 Mark II [Manual - Tutorial]
Sound Devices 302 Field Mixer [Manual - Tutorial]
Sound Devices 702 Field Recorder [Manual - Tutorial]
Sound Devices MixPre-6 Recorder & USB Audio Interface [Manual - Tutorial]
Sound Devices MixPre-6 II Recorder & USB Audio Interface [Manual - Tutorial]
Sound Devices MixPre-10 II Recorder & USB Audio Interface [Manual - Tutorial]
Soundcore Motion Plus Wireless Portable Speaker [Manual - Tutorial]
Tascam DR-40D Recorder [Manual - Tutorial]
Tascam DR-60D Recorder [Manual - Tutorial]
x-rite i1Display Pro [Quick Guide - Tutorial]
Zoom H6 Handy Recorder [Manual - Quick Guide - Tutorial]

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Having issues with the computer? Projector won't connect? Speakers not working?

CTS (Collaborative Technologies Support) offers support for immediate on-campus AV systems and for the Video Conference Carts.

To contact CTS:

• Use any of the black Emily Carr phones in the hallways and dial the CTS hotkey,
• Call (604) 630-4559 using your phone, or
• Send a CTS support request to ithelp@ecuad.ca

Need help? The ITS Help Desk provides a single point of contact for students, staff, administrators and faculty for most of your IT questions and needs.

To submit your IT questions and related needs, follow this link or submit an IT Help Request form.

You can also reach the ITS Helpdesk by phone at (604) 630-4565.