ITS Departments

Information Technology Services (ITS) oversees a diverse range of technology infrastructure, equipment, and client services.

Systems + Networks

The Systems + Networks team provides overall infrastructure and operational support for all the services.

Institutional Research + Applications

The Institutional Research + Applications team provides data management, application management and project management services. We also work with data for strategic planning and institutional assessment.

Device Management

The Device Management team manages the configuration, lifecycle and security of devices such as laptops, desktops and software in computer labs, offices and loaner equipment.

# Notice of Participation in Buying Group Procurement

This notice is to inform all interested suppliers that Emily Carr University of Art + Design intends to participate in one or more procurements conducted by the following cooperative purchasing groups during the period of January 1, 2026 through December 31, 2026:

- **Kinetic GPO**
- Participating Vendor: CDW Canada Corp.
- Contract: RFSO #21-12 – Information Technology Solutions & Services
- More info: https://kineticgpo.ca

- **BCNET**
- Participating in sector-wide collaborative procurement agreements and shared technology initiatives available to BCNET members.
- More info: https://bc.net

This notice does not constitute a call for tenders or a public bid solicitation.

For more information on the Kinetic GPO program or to view open solicitations, visit: https://kineticgpo.ca

ITS Client Services

IT Client Services includes the Digital Output Centre, Media Resources Centre, Collaborative Technologies Support and the IT Service Desk. Find out more about these services below.


Client Services Hours

Hours below are subject to change without prior notice.

Media Resources Centre (MRC)

Hours

Today 8:15am - 7:15pm; closed between 1:30pm - 2:30pm

Tomorrow 8:15am - 7:15pm; closed between 1:30pm - 2:30pm

Digital Output Centre (DOC) - Virtual Hours Only

Hours

Today 9:00am-12:00pm, 1:15pm-4:00pm

Tomorrow 9:00am-12:00pm, 1:15pm-4:00pm

Collaborative Technology Services (CTS)

Hours

Today 8:00am - 9:00pm

Tomorrow 8:00am - 9:00pm

IT Service Desk

Hours

Today 9:00am - 4:00pm

Tomorrow 9:00am - 4:00pm