IT Services

From setting up your email and Wi-Fi to borrowing gear or getting printing help, ECU’s Information Technology Services supports your creative journey.

If you’re just getting started or troubleshooting mid-semester, you’ll find info and help here.

Need IT Services Help?

• If you can’t sign in, follow our 2FA + Password Setup Guide to retrieve your username, reset your password or configure two-factor authentication.
• If you need printing help, explore Self-Serve Printing.
• If something is broken or just not working properly, report a technology issue.
• Do you need another type of service? Submit a ticket for assistance. If you’re a student, use the Student IT Services form, and if you’re faculty or staff, use the Employee IT Services form.

Looking for support from a specific part of IT Services? Learn more about our four core areas (see next column) and access contact instructions.

Three Core ITS Areas

• Digital Output Centre: Get help with printing, scanning, file prep, and production tools.
• Collaborative Technology Services: For classroom AV and campus technical event support. Request Event Technical Support
• IT Service Desk: For account issues, software access, Wi-Fi, printing support, and general tech troubleshooting.