I collaborated with one of Pulse's interaction designers to design a research protocol and framework that could be applied to the diverse client base using the energy management software. We focused on a key client to test the concept in order to gain insight into user experience. From these outcomes, the Pulse team can now replicate the process, which will aid in designing solutions that account for the human and technical impacts of developments in the software.
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I wrote an article and guest edited ECUAD's inaugural issue of Current Design Research Journal. My focus in research relates to human-centered process and a posture of co-design when working with communities who are often overlooked or misrepresented in design activities.
IDEO used this part of my design research to highlight a best practice when it comes to working with users, specifically those who do not speak the same language or share the same technologies. This work allowed for a needs and aspirations assessment prior to designing a solution for a rural village in Rwanda.
This blog begins at the point of starting my graduate studies at ECUAD and has carried on ever since. It considers the overarching idea of how designers can dialogue through their practice, both in word and work.
