Benefits Information

Depending on employee status, ECU employees are eligible for a range of benefits under our benefit plans. Your spouse and dependent children are also eligible for coverage under some of the benefit plans as soon as you become an eligible employee.

For more information about group benefits including enrolments, changes, terminations, medical leaves, and general inquiries, please contact

Basic Medical Coverage (Medical Services Plan)

In B.C., public health insurance is called the Medical Services Plan (MSP). It covers the cost of medically-necessary insured doctor services.

Find out more here.

MSP Forms

Extended Health + Dental Coverage (Pacific Blue Cross)

Pacific Blue Cross (PBC) is ECU’s benefits provider. If you have inquiries about your Extended Health or Dental coverage, please call 604-419-2000 or visit to access the plan member secure site.

Download PBC’s mobile app to your smartphone for convenient self-service including: look up detailed coverage; submit claims; check your coverage balances; check out their health kit to find health and wellness tips and tools; and use the Pharmacy Compass to compare the cost of prescription drugs and find a pharmacy location near you.

Claims Submission

Log in to your plan member secure site to submit claims online. You can also download the PBC mobile app for quick and convenient claim submission.

Claims must be submitted to PBC within 12 months from the date the expense was incurred. If your coverage terminates due to resignation, retirement, etc., your claims must be submitted to PBC within 90 days of termination of benefits.

Electronic Benefits Policy Booklets

Please click on the link for your group below for details on your benefits coverage.

For Administrators

For Faculty + Lecturers

For Support Staff

Pacific Blue Cross Forms
Pacific Blue Cross Additional Resources
Pacific Blue Cross Life Insurance
Employee + Family Assistance Program (EFAP)